Friday, March 2, 2012

Teknicast Aluminium Manufacturers Vacancy in March 2012

TEKNICAST SDN. BHD.

Teknicast is one of Malaysia’s leading manufacturers of aluminium die-casting products. Precision machining enhances the value of our die-cast products and gives them a competitive edge over our competitors. Through our global network and expertise, Teknicast is geared towards expanding locally and internationally.

As part of our growth, we are looking for a suitable candidate to fill in the following position:

CUSTOMER SERVICE EXECUTIVE (2 vacancies)

Responsibilities:
- Be the contact point for customers on order status
- Provide resolution to customers in Supply Chain model
- Manage order progress status to achieve promised delivery
- Ensure optimum levels of customer service and error-free service
- Provide customer order status on a timely basis, discuss and advise customers on any changes occurred
- Provide timely information for production planner and logistics to meet customers’ requirement
- Schedule orders to meet customers’ requirements and to meet production capability
- Manage finished goods inventory through the balancing of demand and supply

Requirements:
- Possess Degree in Supply Chain / Business Admin, Business Studies or related field
- At least 3 years of working experience in the related field is required for this position
- Experience in M3 or ERP system is an added advantage
- Experience in Manufacturing Supply Chain is mandatory
- Proactive, meticulous, possess perseverance and able to multi-task
- Good interpersonal and communication skills
- Possess knowledge in Supply Chain

Key Measures and targets:
1. Delivery Performance (OTD), DOI, FG holding
2. Customer Satisfaction
3. Order fulfillment vs. Supply Chain model to customer
4. On-time information and solution to customers

Interested candidates, please email your application and resume to recruitment@teknicast.com or send to:

Human Resource Department
Teknicast Sdn Bhd
Lot 2139, Jalan Enggang,
Batu 9, Kebun Baru,
42500 Teluk Panglima Garang,
Kuala Langat, Selangor Darul Ehsan.

Tel No : 03-3122 8968
Fax No : 03-3122 0620

All applications must reach Teknicast before 10th March 2012.

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